Contactless, curb-side pickup
The dispensary has shifted from indoor transactions to serving patients without direct contact.
“Since the pandemic, we’ve instituted a contactless curbside pickup system to protect the patients and the staff,” Marko said. “Patients now submit their orders online, and we prepare them the day before their scheduled appointment.”
An employee is stationed outside with a mask, gloves, and a basket used to carry a patients’ payment method and medical marijuana card before receiving their orders.
“Anytime we interact with patients, we use a basket to collect their money and medical card, and we sanitize that whenever it’s touched by anyone,” Marko said.
After collecting the payment and medical card, the basket is taken to the curbside window. Payment method and the medical card are collected and returned to the basket, where the medicine is placed.
Everything is returned to patients without their having to leave their cars.
Marko said the process ensures that when patients arrive, their medicine is ready to go.