Budtender. It's a clever term but what are their job responsibilities exactly? And what skills do you need to be successful? To find out, we caught up with Mallory Drew, a top-selling budtender for Lightshade, a high-end marijuana dispensary with six locations in Colorado.
Explain what a budtender does
It is a Budtender’s job to guide their customers and/or patients through consultations. We facilitate discussions about their needs, their experience with cannabis, their difficulties, and their lives. Then we help the customer find the right products for them.
How did you get into the profession?
I worked in restaurants and in catering for a long time. Although customer service isn’t always fun, the customer interactions were always my favorite part of work. When I moved to Colorado from New Jersey three years ago, I was looking to do something new while still being able to work closely with customers every day. Dispensaries are a wonderful place to meet new people and show them new things, and it is very cool that I get to enjoy doing this every day.